Personal case study reflection Essay

1. IntroductionThe aim of this report is in order to crush a personal decisiveness making and the issues in the action of decision in a feedplace with critical reflection which includes academic theories and nearly models. Also whatever(prenominal) reflections will be given to deal with the problems. I worked as an accountant in a technical community which produces motley Laser edged Machines. The gondolas argon utilize in car-making, ship-building, and these kinds of grocery stores are very potential in China. Therefore, the pecuniary authority was great in the company. However, for expanding much markets, the company broadcastned to produce blood plasma groovy Machines which are used in industrial work making such as electrical cabinet increaseion, metal manufacturing and diggers.The company launch a work squad which was consisted by nine staffs from different departments and spend triple months to analyze whether the invigorated end should be implemented, and the top dog do the final exam decision correspond to the advices from the group. I was appointed as atomic number 53 of the members in the work police squad, and I took part in the group to lay in the development of Plasma thinning Machines market. The analysis showed that the novel plan is valuable, and if the company produces the sassy machines, this would bring more than than increase of sales. At uttermost, the pigeonhole decided to produce Plasma undercut Machines to en gigantic wider market. However, because of the technology equipment manufacturing market downturn, the sales of sunrise(prenominal) machines decreased division by year. After five years, this novel plan brought a turgid total of losses.2. The Normative approaches of decision makingAs we know that thither are two kinds of decisions which are programmed decisions and nonprogrammed decisions (Simon, 1984). It is clear that in this case, the decision is give-up the ghost to nonprogram med decisions because the decision manufacturer essential choose whether the company should produce the juvenile machine, and it was not r let outine. For the decision manufacturer, it contained senior higher(prenominal) put on the line and uncertain factors. Before the old geezer made the decision, he must(prenominal) consider a lot of factors. jibe to the normative models (Anthony Hopwood, 1974), it is noticed that the boss realized that the company should not unless sell the Laser Cutting Machines, and it needs to develop better.Then in order to earn more money, decision maker suggested investing to produce new machines which are Plasma Cutting Machines. Meanwhile he established a aggroup to evaluate the plan. The team collected the information which include the structure and functions, woo and market value close the new machine. concord to the teams evaluation, the boss thought this investment has very high market value. Therefore, he decided to add a new produc t line to produce Plasma Cutting Machines. Next, according to the customer requirements, new machines were produced.3. OutcomeThe team spent three months to do the research to the highest degree the Plasma Cutting Machines, and they thought the new machine would bring the benefits to the company. As a result they advised the boss to implement the new plan, and the boss accepted the suggestion. After that the company invested to the new project with a large number of funds. Even though the decision maker prepared a lot of things ahead he decided to add a new line to produce Plasma Cutting Machines, the new plan seemed not as successful as he expected. The sales of the new machine decreased year by year, and this led to a large number of losses five years later which even influenced the financial situation of the Laser Cutting Machines.4. The issues and analysis4.1. Team workIn the process of decision making, team work was crucial to the decision maker, and this way brought round b enefits such as promoting the employees work efficiency using more opportunities which are provided by advanced science and technology making work become more effective through the range of abilities and knowledge distributed from team members (Schein, 1965). However, because of the benefits, the boss relied on the team too much and ignored the disadvantages of the team. This was the one of the most important reasons why he made an unsuccessful decision. The team was a research and development team which is usually used in highly technical company (Ashleigh, 2010).Our work team ask to collect a large number of information about the new machine. First, the members must research the structures and functions about Plasma Cutting Machines. Moreover, the members also need to appraise the sales situation of the new machines in the market. Furthermore, the cost of every machine needs to be confirmed, andaccording to the sales and cost, the members essential to calculate the profit. Mean while, they must survey if other related companies which need to use Plasma Cutting Machines and may become the customers have potential in the future. It is clear that this team helped to develop and test new products, and this work not only needed members professional knowledge but also members innovation and experience in this field (Ashleigh, 2010). Whereas, the members ignored many important factors when they analyzed the new products. First, the cost of the Plasma Cutting Machines are very expensive, and each machine needs more than hundreds of thousands dollars. As a result, most customers preferred renting the machines to buy them, and this contributed to the decreasing sales.Second, the depreciation of the new machines increased fast, and the components of the new machine are very expensive and heap be broken easily. Therefore, the company needed to cost high price to fix the machines. In addition to this, there were some other disadvantages. In the process of the analy sis, the difference usually arises among the members because of different sources such as individual differences, incompatible goals, different values and beliefs (Hinds and Bailey, 2003). In this case, the members of the team all came from different department such as output signal Department (PD), General Accounting Department ( goad), Marketing Department (MD), and buying Department (PD).Every department focused on different part of the new plan. PD concentrated more on quality of the machines GAD paid oversight to the economic return MD focused on market value and customers Purchasing Department paid more attention to the cost of every machine, as a result when they have relative problems, they may have different perspectives. This situation contributed to forbid conflict (McShane and Travaglione, 2003). Consequently, the conflict caused the result of the team work was not to be objective.4.2 Uncertainty and stake in the marketIn the process of decision-making, there are often clips some uncertain outcomes we canfulnot see previously, and it way of life it has risks. Furthermore, if the risks do not be solved in time, they may become a crisis to the company (Davies and Walters, 1999), and the crisis can lead to undesirable consequences. According to the teams analysis about the Plasma Cutting Machines, the boss thought the new machines had very high market value because they are used inthe Engineering equipment manufacturing market such as electrical cabinet production, metal manufacturing and diggers, and they were very commonplace industry in China.However, the market is changeable, and the Engineering equipment manufacturing market was stuck in a dilemma from 2011. Contraction of the current engineering machinery market is mainly overdue to the downturn of the construction of high-speed rail, and the infrastructure construction was completed gradually. This, in turn, led to the decreasing sales of the Plasma Cutting Machines. Obviously, the decision maker did not realize the uncertain factors before he made the final decision.5. ReflectionAs a decision maker in the company, first, he relied on the work team too much. According to the Big louvre Personality Model, it is clear that he was not creative enough which means he gets low scores on openness to experience (Digman, 1990). The pattern of the work team is for providing some professional advices to the decision maker, so the boss should improve the professional knowledge about the Plasma Cutting Machines. Second, the boss should give more time to the team, but he just gave three months to the team to collect the information and analyze the new plan. It is obvious that three-month time was not enough to analyze this complicated plan clearly because the team needed to do a lot of work. Also the decision maker should invite more employees into the team because more members can give more specialized knowledge and suggestions. This can help to collect more information and contribute to a more effective decision. Another reflection is when the negative conflict exists, the members should solve it effectively.According to the Nelsons (1995) taxonomy, they can use the get up approach to deal with the conflict which means when there are some conflicts among the members, the team leader helps to solve the problems directly. They can also use negociate approach to solve the conflict. For example, In this case, if the members from General Accounting Department conciliate the different ideas about buying the components of the Plasma Cutting Machines with Purchasing Department, other members should be the mediators and objectively analyze the two different points. This approach can help the team give more suitable advices to the decision maker. Moreover, before the decision making, the boss should do the survey about the situation of the Engineering equipment manufacturing market because this industry isassociated with the new plan.If the Engineering equipment manufacturing market has great financial situation, that means more companies need to buy or rent our new machines. Meanwhile, he also needs to know about the country policy because it plays an important role in economic market. Sometimes if a company has a good financial situation depends on the country policy. The last reflection is the decision maker should do a risk discernment to decrease the risk of the new plan (Teale, Dispenza, Flynn, Currie, 2003) before he made the final decision because the technology of producing was not mature at that time. At same time, he can study the experience from other Plasma Cutting Machines companies, or he can implement the new plan until this technology becomes mature.6. ConclusionThis report illustrated the decision making about whether the new machines should be produced in a technical company. In the process of the decision, some issues arose and led to the failing result. The one of the main problem is the team did not give th e suitable suggestions, but the boss still relied on the teams analysis too much. Another issue is the uncertainty and risk of the economic market, and the boss did not realize the risk of the Plasma Cutting Machines. Contraposing the issues, some reflections were be given, and these reflections may help the company to solve some problems. If the decision maker can think about the new plan more specifically, the outcome may be not so disappointing. personaHopwood, A. (1974). Accounting and Human Behaviour, London Accountancy Age Books.Schein, E. H. (1965). Organizational psychology (p. 25). Englewood Cliffs, NJ Prentice-Hall.Simon, H. (1984). Decision-making and organizational design, in Pugh, D.S. (ed.), Organization Theory Selected Readings, Harmondsworth, UK Penguin.Ashleigh, M. & Mansi, A. (2010).Working in teams and groups. In The Psychology of People in Organisations(pp.236-65). Harlow Pearson EducationLimited.Nelson,M.(1995), Interpersonal team leadership skills, Hospital Ma terial Management Quarterly, 16(4), 53-63.Hinds, P. J., and Bailey, D. E. (2003). 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